RIGHT OF WITHDRAWAL
If the user is a consumer (ie you are not even buying for your business, professional, commercial or craftsmanship) has the right to withdraw from the contract without giving reasons, within 14 days. The withdrawal period begins when the user acquires the physical possession of the last asset.
Excluded are the right to withdraw personalized items (art. 55 comma 2 Codice del consumo).
The user has a form for the downloadable download (Art. 49 let. h Codice del consumo) by clicking here, with which he can notify his will to terminate the contract.
The above form can be sent by email to [email protected] or at: ParticolarModa - Itahope di Marsala Mariangela via Gaetano Salvemini 23 70010 Capurso BA Italia.
As an alternative to using the form, the user can withdraw from the contract by accessing his user menu, "Order History and details", "Details", select the product(s) to be made, indicate the amount, optionally enter the reason in the field and then click the "Request a return".
In order to speed up everything, it is advisable to give further notice to the staff of the will to terminate the contract with any of the communication methods provided by the site (email, contact form, chat).
After our validation of the return, you will receive an email indicating that the return status has become "Waiting for package".
At this point, you can print the "Return form" that you will find in the User Menu, under the "Merchandise Return" tab, and follow its directions.
If the following conditions are not met, we reserve the right to refuse your parcel and / or refund:
- All products must be returned in their original packaging and condition, not uset and without damage.
- Print the "Return form" with the return code included and enter it in the parcel to be returned.
- The parcel must be returned to the address on the return form.
- You will have to send back the unused goods within the 14 days following your notification of withdrawal.
The user must return the items to his care and expense and under his / her responsibility for cost and risk. In any case, the responsibility of delivering the product to the courier remains the responsibility of the user, until the goods are actually delivered to the ParticolarModa personnel.
EFFECTS OF RECESS
With the request to withdraw from the contract, if fully validated, all costs related to the article rendered will be refunded no later than 14 days after receipt of the goods, excluding discount coupons and similar..
Shipping costs will be refunded, with the exception of the additional costs resulting from choosing a shipping method other than the less expensive we have offered.
The charges for the return of the goods are at the expense of the user.
For those who have made a payment through Paypal, there is a possibility to receive the reimbursement of this cost directly from Paypal. As a service offered by Paypal, ParticolarModa does not respond. For info on the service click here.
CHANGES TO THIS STATEMENT
The holder reserves the right to modify, add or delete parts in this information. You are therefore invited to visit it frequently. The use of the application following the changes to the information will constitute acceptance of the information.